More than ever, healthcare institutions are faced with the urgent need to reposition and strategically deploy their resources in order to remain viable and profitable in the healthcare market. With the proliferation of information by way of the internet, there is an increased awareness among customers on the quality of services available to them.  This, ...

According to a 2019 report from Premium Times, the Nigerian Federal Government says 2.78 million workers die from occupational accidents and work-related diseases annually, while an additional 347 million suffer from non-fatal occupational globally each year. This is a rather scary figure that needs to be tackled quickly to prevent the figure from growing further. ...

Having a strong leadership and management is a key factor in ensuring good mental health and wellbeing for employees. For many people, the way they are treated by their line manager or senior colleagues in the organization makes an enormous difference in how they feel about themselves and their work. Good mental health at work ...

Companies throughout the world are beginning to implement wellness initiatives in the workplace in an effort to curb rising healthcare costs. These wellness initiatives can also empower employees to lead healthier lives, which in turn can lead to improved performance in the workplace. A survey conducted in 2013 by the Rand Corporation on behalf of ...

The current definition of quality is well presented in ISO 9000:2015 as the degree to which a set of inherent characteristics of an object fulfills needs or expectations that are stated, generally implied or obligatory. This is a clear and workable definition, and following it will lead to satisfied customers. To optimize the achievement of ...